How To Fix /SHCM/EMPLOYEE_BL226 - Synchronization failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_BL -

• Message number: 226

• Message text: Synchronization failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_BL226 - Synchronization failed. ?

  The SAP error message /SHCM/EMPLOYEE_BL226 Synchronization failed typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when there are issues with the synchronization of employee data between different systems or components, such as between SAP HCM and SAP SuccessFactors or other third-party systems.
  Causes:
  
  
  Data Inconsistencies: There may be inconsistencies in the employee data that prevent successful synchronization. This could include missing mandatory fields, incorrect data formats, or discrepancies between the source and target systems.
  
  
  Configuration Issues: Incorrect configuration settings in the integration setup can lead to synchronization failures. This includes settings related to middleware, data mapping, or connection parameters.
  
  
  Network Issues: Temporary network issues or connectivity problems between the systems can also cause synchronization failures.
  
  
  Authorization Issues: The user or service account used for synchronization may not have the necessary permissions to access or modify the data.
  
  
  System Errors: There may be underlying system errors or bugs in the SAP system that are causing the synchronization process to fail.
  
  
  Solutions:
  
  
  Check Data Consistency: Review the employee data for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  
  
  Review Configuration Settings: Verify the configuration settings for the integration. Ensure that all parameters are correctly set up, including data mapping and connection settings.
  
  
  Monitor Network Connectivity: Check the network connection between the systems involved in the synchronization. Ensure that there are no firewall or connectivity issues that could be causing the failure.
  
  
  Check User Permissions: Ensure that the user or service account used for synchronization has the necessary authorizations to perform the required actions.
  
  
  Review Logs: Check the application logs for more detailed error messages or stack traces that can provide insights into the root cause of the failure.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation with solutions for known issues.
  
  
  Test Synchronization: If possible, perform a test synchronization with a smaller dataset to isolate the issue and determine if it is data-specific.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  SAP HCM Integration: Understanding the integration points between SAP HCM and other systems (like SuccessFactors) can help in troubleshooting synchronization issues.
  Middleware Tools: If you are using middleware (like SAP PI/PO or SAP Cloud Platform Integration), ensure that it is configured correctly and is functioning as expected.
  SAP Community: Engaging with the SAP Community can provide additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the /SHCM/EMPLOYEE_BL226 Synchronization failed error in SAP.