How To Fix /SHCM/EE_BP_S4_BL_RO012 - &1 of &2 personnel numbers are locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EE_BP_S4_BL_RO -

• Message number: 012

• Message text: &1 of &2 personnel numbers are locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EE_BP_S4_BL_RO012 - &1 of &2 personnel numbers are locked ?

  The SAP error message /SHCM/EE_BP_S4_BL_RO012 indicates that one or more personnel numbers are locked in the system. This typically occurs in the context of employee master data management, particularly when trying to perform actions that require access to locked personnel records.
  Cause:
  
  
  Locked Personnel Records: The personnel numbers mentioned in the error message are locked due to various reasons, such as:
  
  Ongoing processes (e.g., payroll processing, data updates) that require exclusive access to the records.
  Manual locking by a user or administrator for data integrity during updates or corrections.
  System errors or interruptions that may have left records in a locked state.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the locked personnel records.
  
  
  Solution:
  
  
  Identify the Lock:
  
  Use transaction code SM12 to check for locks on the personnel numbers. This transaction allows you to view and manage lock entries in the system.
  Look for the specific personnel numbers mentioned in the error message.
  
  
  
  Release the Lock:
  
  If you have the necessary authorizations, you can manually release the locks from transaction SM12. Be cautious when doing this, as releasing locks can affect ongoing processes.
  If the locks are due to ongoing processes, you may need to wait until those processes are completed.
  
  
  
  Check for Ongoing Processes:
  
  Verify if there are any background jobs or processes that are currently running and may be locking the records. You can check this using transaction SM37 to view job logs.
  
  
  
  Consult with Administrators:
  
  If you are unable to resolve the issue, consult with your SAP Basis or HR administrators. They may have additional tools or insights into why the records are locked and how to resolve the issue.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to access the records has the appropriate authorizations. This may involve checking user roles and permissions in transaction PFCG.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To check job logs and see if any jobs are locking the records.
  PFCG: To manage user roles and authorizations.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on personnel management and handling locks in the system.
  
  
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message.