How To Fix SH731 - The call from the system is not supported for this operating system

SAP Error Message - Details

• Message type: E = Error

• Message class: SH - SAPhelp messages

• Message number: 731

• Message text: The call from the system is not supported for this operating system

What causes this issue?

Retrieval software does not function on all front-end operating systems.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call the program via the program entry in the program group SDOC:
SAP Documentation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SH731 - The call from the system is not supported for this operating system ?

  The SAP error message SH731, which states "The call from the system is not supported for this operating system," typically indicates that there is an incompatibility between the SAP system and the operating system on which it is running. This error can occur in various scenarios, such as when trying to execute a specific function or transaction that is not supported on the current OS.
  Causes:
  
  Operating System Compatibility: The version of the operating system may not be supported by the version of SAP you are using. This can happen if the OS is too new or too old.
  SAP Kernel Version: The SAP kernel version may not be compatible with the operating system. An outdated kernel may not support certain OS features.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the operating system.
  Unsupported Functionality: The specific function or transaction you are trying to execute may not be supported on the current OS.
  
  Solutions:
  
  Check Compatibility: Verify the compatibility of your SAP version with the operating system. You can refer to the SAP Product Availability Matrix (PAM) to check supported combinations.
  Update SAP Kernel: If you are running an outdated version of the SAP kernel, consider updating it to a version that supports your operating system.
  Review SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this issue. There may be specific patches or updates that resolve the error.
  Configuration Review: Review the configuration settings in your SAP system to ensure they are appropriate for the operating system.
  Consult Documentation: Refer to the official SAP documentation for your specific version to understand any limitations or requirements related to the operating system.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Product Availability Matrix (PAM): A resource to check compatibility between SAP products and operating systems.
  SAP Notes: A repository of information, patches, and updates provided by SAP to address known issues.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the SH731 error and implement a suitable solution.