How To Fix SH720 - No documentation available

SAP Error Message - Details

• Message type: E = Error

• Message class: SH - SAPhelp messages

• Message number: 720

• Message text: No documentation available

What causes this issue?

Online documentation is not currently available.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SH720 - No documentation available ?

  The SAP error message SH720 "No documentation available" typically occurs when a user attempts to access documentation for a specific transaction, function, or object within the SAP system, but the system cannot find any associated documentation. This can happen for several reasons:
  Causes:
  
  Missing Documentation: The specific transaction or object does not have any documentation created or linked to it in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to view the documentation.
  System Configuration: The system may not be properly configured to display documentation, or the documentation may not have been installed or activated.
  Version Differences: The documentation may not be available in the version of the SAP system you are using.
  
  Solutions:
  
  Check for Documentation: Verify if documentation exists for the transaction or object by checking in the SAP Help Portal or SAP Notes.
  Authorization Check: Ensure that the user has the necessary authorizations to access the documentation. This may require coordination with your SAP security team.
  System Configuration: Consult with your SAP Basis team to ensure that the system is configured correctly to access documentation. This may involve checking settings related to the SAP Help environment.
  SAP Notes: Search for relevant SAP Notes that may address this issue. Sometimes, SAP releases notes that provide fixes or additional information regarding documentation availability.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They may provide insights or solutions specific to your system configuration.
  
  Related Information:
  
  SAP Help Portal: You can access the SAP Help Portal to find documentation for various SAP products and modules.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to explore related objects and their documentation.
  SAP Community: Engage with the SAP Community forums where you can ask questions and share experiences with other SAP users.
  
  By following these steps, you should be able to address the SH720 error and gain access to the necessary documentation or understand why it is unavailable.