How To Fix SH732 - The path to the software cannot be found

SH732 - Overview

• Message type: E = Error

• Message class: SH - SAPhelp messages

• Message number: 732

• Message text: The path to the software cannot be found

What causes this issue?

The retrieval software installation directory specified in the setup for
SAP Library on CD-ROM is incorrect.

System Response

The SAP Documentation on CD-ROM will not be displayed.

How to fix this error?

Check the entries in the file (c:\windows)\WIN.INI. The entry
RetrievalSoftware must include the directory, which contains the program
SAP3D.EXE.
Example of a correct WIN.INI entry:
[sap3d]
Database=P:\
Notes=D:\LASEC\R3\NOTES
RetrievalSoftware=R:\SAPDOKU\SAP3D

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SH732 - The path to the software cannot be found ?

  The SAP error message SH732, which states "The path to the software cannot be found," typically occurs when the system is unable to locate the specified software installation path during a software installation or upgrade process. This can happen for various reasons, including incorrect configuration settings, missing files, or issues with the transport directory.
  Causes:
  
  Incorrect Path Configuration: The path specified for the software installation may be incorrect or not properly configured in the system settings.
  Missing Files: The required software files may not be present in the specified directory, either due to incomplete downloads or incorrect transport.
  Transport Directory Issues: The transport directory may not be set up correctly, or the necessary transport files may not be available.
  Authorization Issues: The user may not have the necessary permissions to access the specified path.
  Network Issues: If the software is located on a network drive, there may be connectivity issues preventing access.
  
  Solutions:
  
  
  Verify Path Configuration:
  
  Check the configuration