How To Fix SGT_MAIN237 - No segmentation strategy selected.

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_MAIN - Message Class for Article Master Data

• Message number: 237

• Message text: No segmentation strategy selected.

What causes this issue?

Segmentation strategy is not selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a valid segmentation strategy from the available nodes before
using upload/download functionality.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_MAIN237 - No segmentation strategy selected. ?

  The SAP error message SGT_MAIN237: No segmentation strategy selected typically occurs in the context of SAP's segmentation functionality, which is often used in the SAP Customer Relationship Management (CRM) or SAP Marketing Cloud modules. This error indicates that the system is unable to find a segmentation strategy that has been defined for the operation you are trying to perform.
  Cause:
  
  No Segmentation Strategy Defined: The most common cause is that there is no segmentation strategy defined in the system for the specific context or operation you are trying to execute.
  Incorrect Configuration: The segmentation strategy may not be properly configured or activated in the system.
  User Authorization: The user may not have the necessary authorizations to access the segmentation strategies.
  Context-Specific Issues: The error may arise in specific contexts, such as when trying to execute a campaign or a marketing plan without a valid segmentation strategy.
  
  Solution:
  
  
  Define a Segmentation Strategy:
  
  Go to the relevant configuration area in SAP (usually under the CRM or Marketing settings).
  Define a new segmentation strategy if one does not exist. Ensure that it meets the requirements of your business process.
  
  
  
  Check Existing Strategies:
  
  Review the existing segmentation strategies to ensure that they are correctly set up and activated.
  Make sure that the strategy is applicable to the context in which you are working.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access and use the segmentation strategies. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to create and manage segmentation strategies.
  
  
  
  Testing:
  
  After making changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing segmentation strategies, such as CRMD_ORDER for CRM orders or SICF for service configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to segmentation strategies.
  Community Forums: Engage with SAP community forums or support channels for additional insights and troubleshooting tips from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM or Marketing solutions.