How To Fix SF623 - Internal problem occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 623

• Message text: Internal problem occurred

What causes this issue?

An internal problem was recognized when executing the function.

System Response

Function execution was terminated.

How to fix this error?

Please call the SAP Hotline specifying the following:
program name: &V1&
routine name: &V2&
return code: &V3&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SF623 - Internal problem occurred ?

  The SAP error message SF623, which states "Internal problem occurred," is a generic error that can arise in various contexts within the SAP system, particularly in the SuccessFactors module. This error typically indicates that there is an issue with the system's internal processing, which could be due to a variety of reasons.
  Possible Causes:
  
  System Configuration Issues: Incorrect or incomplete configuration settings in the SuccessFactors module.
  Data Integrity Problems: Issues with the data being processed, such as missing or corrupted records.
  System Performance: High system load or performance issues that prevent the successful execution of a process.
  Software Bugs: There may be bugs or glitches in the software that lead to unexpected behavior.
  Integration Issues: Problems with integrations between SuccessFactors and other SAP or third-party systems.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SuccessFactors module to ensure they are set up correctly.
  Data Validation: Validate the data being processed to ensure there are no missing or corrupted records. This may involve checking employee records, job requisitions, or other relevant data.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or high load situations. If necessary, optimize system resources or schedule heavy processes during off-peak hours.
  Review Logs: Check the application logs for more detailed error messages or stack traces that can provide insight into the root cause of the issue.
  Update Software: Ensure that you are running the latest version of the software, as updates may contain bug fixes and performance improvements.
  Contact Support: If the issue persists, consider reaching out to SAP Support or your internal IT team for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Engage with the SAP Community or SuccessFactors forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for SuccessFactors to ensure compliance with best practices and guidelines.
  
  Since this error is quite generic, the specific steps to resolve it may vary based on the context in which it occurs. Always ensure to back up data and configurations before making significant changes to the system.