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How To Fix SF597 - Error when printing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SF - SAPfind: Message Texts

  • Message number: 597

  • Message text: Error when printing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SF597 - Error when printing ?

    The SAP error message SF597 typically indicates an issue related to printing, often associated with the SAPscript or Smart Forms used for generating print layouts. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Printer Configuration: The printer may not be correctly configured in the SAP system.
    2. Missing or Incorrect Output Device: The output device specified in the print settings may not exist or may not be correctly set up.
    3. Authorization Issues: The user may not have the necessary authorizations to print.
    4. Form Issues: There may be issues with the SAPscript or Smart Form itself, such as missing elements or incorrect logic.
    5. Spool Issues: Problems with the spool request, such as it being stuck or not processed correctly.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction SPAD (Spool Administration) and verify that the printer is correctly configured.
      • Ensure that the printer is active and has the correct settings.
    2. Verify Output Device:

      • Check the output device specified in the print settings. Ensure it matches an existing and correctly configured printer in the system.
    3. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to execute print jobs. This can be checked in transaction SU53 after attempting to print.
    4. Review the Form:

      • If using Smart Forms, check the form for any errors or missing elements. You can do this by going to transaction SMARTFORMS and testing the form.
      • For SAPscript, use transaction SE71 to check the layout and ensure all required elements are present.
    5. Check Spool Requests:

      • Go to transaction SP01 to view spool requests. Check if the request is stuck or has errors. You can delete or reprocess the spool request if necessary.
    6. Test Print Functionality:

      • Try printing a simple document to see if the issue is specific to a certain form or if it is a general printing issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to printing issues for specific guidance or patches that may address known problems.
    • Documentation: Review SAP documentation on Smart Forms and SAPscript for best practices in form design and troubleshooting.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.

    If the problem persists after trying these solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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