How To Fix SERVICES_CMS022 - Unable to create Insurance object with External ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SERVICES_CMS - Message class for CMS Services

• Message number: 022

• Message text: Unable to create Insurance object with External ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SERVICES_CMS022 - Unable to create Insurance object with External ID &1 ?

  The SAP error message SERVICES_CMS022 Unable to create Insurance object with External ID &1 typically occurs in the context of the SAP Customer Management System (CMS) or SAP Insurance modules when there is an issue with creating an insurance object linked to an external ID. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid External ID: The external ID provided may not be valid or may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the data being used to create the insurance object, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to create insurance objects in the system.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the creation of the insurance object.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  
  Solutions:
  
  Verify External ID: Check the external ID being used to ensure it is correct and exists in the system. You may need to consult with the relevant data source or system to confirm this.
  Check Required Fields: Ensure that all mandatory fields required for creating the insurance object are filled out correctly. Review the data for any inconsistencies or formatting issues.
  Review User Permissions: Confirm that the user attempting to create the insurance object has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  Configuration Review: Check the configuration settings related to insurance objects in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for known issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for the specific module you are working with (e.g., SAP Insurance) to understand the requirements for creating insurance objects.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SERVICES_CMS022 error effectively.