How To Fix SEPM_DG104 - Error: No Users were added as ITelO Business Partners

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_DG - EPM: Data Generator Messages

• Message number: 104

• Message text: Error: No Users were added as ITelO Business Partners

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_DG104 - Error: No Users were added as ITelO Business Partners ?

  The SAP error message SEPM_DG104, which states "No Users were added as ITelO Business Partners," typically occurs in the context of the SAP IT Service Management (ITSM) or SAP Solution Manager when there is an issue with the configuration of business partners or user assignments.
  Cause:
  
  
  Missing User Assignments: The error often arises when there are no users assigned to the ITelO Business Partner in the system. This can happen if the business partner has not been properly configured or if the users have not been linked to the business partner.
  
  
  Incorrect Configuration: There may be issues with the configuration of the business partner settings in the SAP system, leading to the inability to associate users.
  
  
  Authorization Issues: Sometimes, the user executing the transaction may not have the necessary authorizations to view or modify business partner assignments.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to business partners or users, which can prevent the system from processing the request correctly.
  
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Navigate to the business partner transaction (e.g., BP) and ensure that the relevant business partner is correctly configured.
  Verify that the business partner is set up as an ITelO Business Partner and that the necessary roles are assigned.
  
  
  
  Assign Users to Business Partner:
  
  Go to the business partner transaction and manually assign the required users to the business partner.
  Ensure that the users you want to add are already created in the system.
  
  
  
  Review Authorizations:
  
  Check the authorizations of the user who is encountering the error. Ensure that they have the necessary permissions to view and modify business partner assignments.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the business partner or user data.
  Use transaction codes like BP or SU01 to review and correct any inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ITelO Business Partners for any specific configuration steps or known issues.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and SOLMAN_SETUP (for Solution Manager setup).
  SAP Notes: Search for SAP Notes related to SEPM_DG104 or ITelO Business Partners in the SAP Support Portal for any updates or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the SEPM_DG104 error and successfully add users as ITelO Business Partners in your SAP system.