How To Fix SEPM_DG102 - EPM: Error retrieving data for user: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_DG - EPM: Data Generator Messages

• Message number: 102

• Message text: EPM: Error retrieving data for user: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_DG102 - EPM: Error retrieving data for user: &1 ?

  The SAP error message SEPM_DG102, which states "EPM: Error retrieving data for user: &1," typically occurs in the context of SAP BusinessObjects or SAP Analytics Cloud when there is an issue retrieving data for a specific user. The placeholder "&1" is replaced with the user ID that is experiencing the issue.
  Causes:
  
  User Authorization Issues: The user may not have the necessary permissions to access the data or reports.
  Data Source Connectivity: There may be a problem with the connection to the data source, such as a database or an external system.
  User Profile Issues: The user profile may be incomplete or corrupted, leading to issues in data retrieval.
  Data Model Changes: Changes in the underlying data model or structure may cause the data retrieval process to fail.
  Network Issues: Temporary network issues could prevent the system from accessing the required data.
  
  Solutions:
  
  Check User Permissions: Ensure that the user has the appropriate permissions to access the data. This may involve checking roles and authorizations in the SAP system.
  Verify Data Source Connection: Check the connection settings for the data source to ensure it is active and correctly configured. Test the connection to confirm it is working.
  Review User Profile: Check the user profile for completeness and correctness. If necessary, recreate the user profile or reset it.
  Examine Data Model: If there have been recent changes to the data model, review those changes to ensure they are compatible with the reports or queries being run.
  Check Network Connectivity: Ensure that there are no network issues affecting connectivity to the data source. This may involve checking firewalls, VPNs, or other network configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Logs and Traces: Review application logs and traces for more detailed error messages that can provide additional context for troubleshooting.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the SEPM_DG102 error message.