How To Fix SEPM_DG001 - User &1 not found in table SNWD_LOCAL_USERS

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_DG - EPM: Data Generator Messages

• Message number: 001

• Message text: User &1 not found in table SNWD_LOCAL_USERS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_DG001 - User &1 not found in table SNWD_LOCAL_USERS ?

  The SAP error message SEPM_DG001, which states "User &1 not found in table SNWD_LOCAL_USERS," typically occurs in the context of SAP Cloud for Customer (C4C) or SAP Hybris Cloud for Customer (C4C) environments. This error indicates that the system is unable to find the specified user in the local user table, which is essential for user authentication and authorization.
  Cause:
  
  User Not Created: The user specified in the error message has not been created in the system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the transaction or process.
  Synchronization Issues: If the system is integrated with other systems (like an on-premise SAP system), there may be synchronization issues that prevent the user from being recognized.
  
  Solution:
  
  Create the User: If the user does not exist, create the user in the SAP system. This can typically be done through the user management interface in the C4C system.
  Check User Status: If the user exists but is inactive, reactivate the user. Ensure that the user is not locked or deactivated.
  Verify User ID: Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used in the transaction.
  Synchronize Users: If the system is integrated with other systems, ensure that user synchronization processes are functioning correctly. This may involve checking middleware or integration settings.
  Consult Documentation: Refer to SAP documentation or support resources for specific steps related to user management in your version of SAP C4C.
  
  Related Information:
  
  User Management in C4C: Familiarize yourself with the user management features in SAP C4C, including how to create, modify, and deactivate users.
  Authorization Roles: Ensure that the user has the appropriate roles and permissions assigned to perform the required actions in the system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the SEPM_DG001 error and ensure that the user is properly recognized in the system.