How To Fix SEPA060 - Mandate '&1 / &2' is currently being processed by user '&3'

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 060

• Message text: Mandate '&1 / &2' is currently being processed by user '&3'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA060 - Mandate '&1 / &2' is currently being processed by user '&3' ?

  The SAP error message SEPA060 indicates that a SEPA mandate (Single Euro Payments Area mandate) is currently being processed by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same mandate simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently processing the mandate, which locks it for editing or viewing by others.
  Session Timeout: A previous session may not have been properly closed, leaving the mandate in a locked state.
  System Configuration: The system may have specific configurations that prevent multiple users from accessing the same mandate at the same time.
  
  Solution:
  
  Wait and Retry: If you encounter this error, the simplest solution is to wait for a few moments and then try to access the mandate again. The other user may finish their processing soon.
  Check with Other Users: Communicate with your team to see if someone else is currently working on the mandate. If so, coordinate to avoid conflicts.
  Session Management: Ensure that all sessions are properly closed after use. If a session is stuck, you may need to log out and log back in.
  Transaction Monitoring: Use transaction codes like SM12 (to check for locked entries) to see if the mandate is locked and by whom. If necessary, you can unlock it if you have the appropriate permissions.
  Contact Support: If the issue persists and you cannot identify the user or resolve the lock, contact your SAP support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SEPA: To manage SEPA mandates.
  
  
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify mandates.
  Documentation: Refer to SAP documentation for SEPA processing for more detailed information on handling mandates and potential issues.
  
  By following these steps, you should be able to resolve the SEPA060 error and continue processing your mandates effectively.