How To Fix SEPA037 - The list of mandates to be locked is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 037

• Message text: The list of mandates to be locked is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA037 - The list of mandates to be locked is empty ?

  The SAP error message SEPA037, which states "The list of mandates to be locked is empty," typically occurs in the context of managing SEPA (Single Euro Payments Area) mandates in the SAP system. This error indicates that the system attempted to lock a list of mandates for processing, but the list was empty, meaning there were no mandates available to lock.
  Cause:
  
  
  No Mandates Available: The most common cause is that there are no mandates in the system that meet the criteria for locking. This could be due to:
  
  No mandates have been created yet.
  The mandates have already been processed or deleted.
  The selection criteria used to retrieve mandates do not match any existing mandates.
  
  
  
  Incorrect Selection Criteria: If the user is trying to lock mandates based on specific criteria (like customer, date, etc.), and those criteria do not match any existing mandates, the result will be an empty list.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or lock the mandates, leading to an empty result set.
  
  
  Solution:
  
  
  Check Mandate Existence: Verify that there are mandates available in the system. You can do this by navigating to the relevant transaction or report that lists mandates (e.g., transaction code BP for Business Partner or F110 for payment processing).
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve mandates are correct and that they correspond to existing mandates. Adjust the criteria if necessary.
  
  
  Authorization Check: Confirm that you have the necessary authorizations to access and lock mandates. If you suspect authorization issues, contact your SAP security administrator.
  
  
  Process Mandates: If you are trying to lock mandates for processing, ensure that the mandates are in the correct status and are eligible for locking.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing SEPA mandates and understanding the specific context of the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and SEPA related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to SEPA mandate processing.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the SEPA037 error and take appropriate action to resolve it.