How To Fix /SEHS/BA_MISC2472 - Error reading the link between the DMS document and the archive document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC2 -

• Message number: 472

• Message text: Error reading the link between the DMS document and the archive document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC2472 - Error reading the link between the DMS document and the archive document ?

  The SAP error message /SEHS/BA_MISC2472 indicates an issue with reading the link between a Document Management System (DMS) document and its corresponding archive document. This error typically arises in scenarios where there is a problem with the integration between the DMS and the archiving system, or when the document metadata is not correctly maintained.
  Causes:
  
  Missing or Corrupted Links: The link between the DMS document and the archived document may be missing or corrupted.
  Database Issues: There could be issues with the database where the links are stored, such as inconsistencies or corruption.
  Archiving Configuration: Incorrect configuration of the archiving settings in SAP can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the DMS or the archived documents.
  Document Deletion: The archived document may have been deleted or moved, leading to a broken link.
  
  Solutions:
  
  Check Document Links: Verify the links between the DMS document and the archived document. You can use transaction codes like SARA (Archive Administration) to check the status of archived documents.
  Recreate Links: If the links are missing or corrupted, you may need to recreate them. This might involve re-archiving the document or manually linking the documents again.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any inconsistencies. This can be done using transaction codes like DB02 or DBACOCKPIT.
  Review Archiving Configuration: Ensure that the archiving configuration is set up correctly. Check the settings in transaction SARA and ensure that the document types and archiving objects are correctly defined.
  Check Authorizations: Ensure that the user has the necessary authorizations to access both the DMS and the archived documents. This can be checked in transaction SU53 or by reviewing the user roles.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), SE78 (for document management), and SCDO (for document object management).
  SAP Documentation: Review SAP documentation related to DMS and archiving for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.