How To Fix SEFS087 - Usergroup &1 cannot be found via LDAP server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SEFS - End User Messages for File Search

• Message number: 087

• Message text: Usergroup &1 cannot be found via LDAP server &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEFS087 - Usergroup &1 cannot be found via LDAP server &2 ?

  The SAP error message SEFS087 indicates that a user group specified in the system cannot be found via the LDAP (Lightweight Directory Access Protocol) server. This typically occurs in environments where SAP is integrated with an LDAP directory for user authentication and authorization.
  Cause:
  
  User Group Not Defined: The user group specified in the SAP system does not exist in the LDAP directory.
  LDAP Configuration Issues: There may be misconfigurations in the LDAP settings within the SAP system, preventing it from correctly querying the LDAP server.
  Network Issues: There could be network connectivity issues between the SAP system and the LDAP server.
  Access Rights: The SAP system may not have the necessary permissions to query the LDAP server for user groups.
  Synchronization Issues: If there is a synchronization process between SAP and LDAP, it may not have run successfully, leading to discrepancies.
  
  Solution:
  
  Verify User Group: Check if the user group exists in the LDAP directory. You can use an LDAP browser or command-line tools to query the LDAP server directly.
  Check LDAP Configuration: Review the LDAP configuration settings in the SAP system (transaction code LDAP or SU01 for user management) to ensure they are correct. This includes the LDAP server address, port, and any authentication credentials.
  Test Connectivity: Ensure that the SAP system can reach the LDAP server. You can use tools like ping or telnet to check connectivity to the LDAP server's IP address and port.
  Review Access Rights: Ensure that the SAP system has the necessary permissions to access the LDAP server and query for user groups.
  Check Synchronization: If applicable, verify that any synchronization jobs between SAP and LDAP have run successfully and that there are no errors in the logs.
  Consult Logs: Check the SAP system logs (transaction SM21) and LDAP server logs for any additional error messages that might provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration and user management for any known issues or patches.
  Documentation: Review the SAP documentation on LDAP integration for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the issue related to the SEFS087 error message.