How To Fix SECSTORE030 - Incorrect global key for entry &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 030

• Message text: Incorrect global key for entry &1

What causes this issue?

When accessing the secure storage, the system detected that the global
key does not match the key with which the entry was created.

System Response

It is no longer possible to rread entries that were created with the old
global key.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The global key is configured using the profile parameter
<NP>rsec/securestorage/keyfile</>. This message means that the content
of this file has been changed since the entry was created, or that the
system has been reconfigured to use the standard key (this is used if
the profile parameter is not set).
You can migrate the entries created with the old global key in
transaction <DS:TRAN.SECSTORE>SECSTORE</>. To do this, you need to know
the old global key.
Alternatively, you can branch from transaction SECSTORE to the
maintenance transaction responsible for the entry (if this is supported
by the responsible application) and recreate the entry there.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE030 - Incorrect global key for entry &1 ?

  The SAP error message SECSTORE030 indicates that there is an issue with the global key for a specific entry in the secure storage. This error typically arises when the system is unable to find or validate the global key associated with a particular entry in the secure storage.
  Cause:
  
  Corrupted Secure Storage: The secure storage may have been corrupted, leading to an invalid or missing global key.
  Incorrect Configuration: There may be a misconfiguration in the secure storage settings or the key management settings.
  Key Deletion: The global key might have been deleted or altered, which can happen during system maintenance or upgrades.
  Transport Issues: If the secure storage entries were transported from one system to another, there might be inconsistencies in the keys.
  
  Solution:
  
  Check Secure Storage Configuration: Verify the configuration settings for secure storage in your SAP system. Ensure that the settings are correct and that the secure storage is properly initialized.
  Recreate the Entry: If possible, try to recreate the entry that is causing the error. This may involve re-entering the data or re-importing the necessary keys.
  Restore from Backup: If you have a backup of the secure storage, consider restoring it to a previous state where the global key was valid.
  Check Transport Requests: If the issue arose after a transport, check the transport requests for any inconsistencies or errors related to secure storage.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Secure Storage: SAP uses secure storage to manage sensitive information such as passwords and keys. Understanding how secure storage works in your SAP environment can help in troubleshooting issues.
  Key Management: Familiarize yourself with key management practices in SAP, including how to create, modify, and delete keys in secure storage.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SECSTORE030 error in your SAP system.