How To Fix SECSTORE027 - Memory shortage when using the secure store

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 027

• Message text: Memory shortage when using the secure store

What causes this issue?

The SAP system experienced a shortage of memory when accessing the
secure storage.

System Response

The status of the system is undefined after this error occurs.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The SAP system was not assigned sufficient memory by the operating
system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE027 - Memory shortage when using the secure store ?

  The SAP error message SECSTORE027 indicates a memory shortage when using the secure store. This error typically arises when the secure store cannot allocate enough memory to perform its operations, which can be due to various reasons such as insufficient system resources, configuration issues, or limitations in the underlying infrastructure.
  Causes:
  
  Insufficient Memory Allocation: The system may not have enough memory allocated to the SAP instance or the secure store component.
  High Load: A high number of concurrent users or processes accessing the secure store can lead to memory exhaustion.
  Configuration Issues: Incorrect configuration settings for the secure store or the underlying database can lead to inefficient memory usage.
  Memory Leaks: There may be memory leaks in the application or the secure store component that lead to gradual memory exhaustion.
  System Resource Limits: Operating system-level limits on memory usage for processes can also trigger this error.
  
  Solutions:
  
  
  Increase Memory Allocation:
  
  Review and increase the memory settings for the SAP instance. This can be done in the instance profile parameters (e.g., abap/heap_area_total, abap/heap_area_dia, etc.).
  Ensure that the operating system has sufficient memory available for the SAP application.
  
  
  
  Monitor System Load:
  
  Use monitoring tools to check the load on the system and identify if there are spikes in usage that coincide with the error.
  Consider load balancing or scaling out the system if high concurrency is a consistent issue.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the secure store and ensure they are optimized for your environment.
  Review the database settings and ensure that they are configured to handle the expected load.
  
  
  
  Check for Memory Leaks:
  
  Use profiling tools to identify any potential memory leaks in the application or secure store.
  If leaks are found, work with SAP support or your development team to address them.
  
  
  
  Operating System Settings:
  
  Review the operating system settings to ensure that there are no limits on memory usage for the SAP processes.
  Adjust any relevant parameters in the OS to allow for more memory usage if necessary.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidelines on configuring memory settings and managing the secure store.
  System Monitoring Tools: Utilize tools like SAP Solution Manager or third-party monitoring solutions to keep track of system performance and resource usage.
  Performance Tuning: Regularly perform performance tuning and maintenance on your SAP system to ensure optimal operation.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the SECSTORE027 error and improve the performance of the secure store in your SAP environment.