How To Fix SE362 - Service not included in purchase order

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 362

• Message text: Service not included in purchase order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SE362 - Service not included in purchase order ?

  The SAP error message SE362, which states "Service not included in purchase order," typically occurs when there is an attempt to process a service entry sheet or invoice for a service that is not specified in the associated purchase order (PO). This can happen in various scenarios, such as when the service is not correctly defined in the PO or when there is a mismatch between the service entry sheet and the PO.
  Causes:
  
  Missing Service in PO: The service you are trying to enter is not listed in the purchase order.
  Incorrect PO Reference: The service entry sheet or invoice is referencing the wrong purchase order.
  Service Item Not Defined: The service item may not be properly defined in the PO, or the service category may not match.
  Service Entry Sheet Issues: There may be issues with how the service entry sheet is created or processed.
  Contractual Issues: If the service is part of a contract, the contract may not be linked correctly to the PO.
  
  Solutions:
  
  Check the Purchase Order: Verify that the service you are trying to process is included in the purchase order. You can do this by checking the PO details in the SAP system.
  Update the Purchase Order: If the service is missing, you may need to update the purchase order to include the required service. This can be done by adding a new line item for the service.
  Verify Service Entry Sheet: Ensure that the service entry sheet is correctly referencing the purchase order and that all details match.
  Check Service Categories: Make sure that the service category in the PO matches the service you are trying to enter.
  Consult with Procurement: If there are contractual agreements or specific procurement processes in place, consult with the procurement team to ensure compliance with those processes.
  Use Transaction Codes: Utilize transaction codes like ME23N (Display Purchase Order) to review the PO and ME2N (Purchase Orders by PO Number) to find relevant POs.
  
  Related Information:
  
  Service Master Data: Ensure that the service master data is correctly maintained in the system.
  Service Entry Sheet Process: Familiarize yourself with the service entry sheet process in SAP, including how to create, modify, and approve service entry sheets.
  SAP Documentation: Refer to SAP Help documentation for detailed guidance on handling purchase orders and service entry sheets.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify purchase orders and service entry sheets.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in procurement processes within SAP.