How To Fix SDS_COMMON015 - Exception COMMUNICATION_FAILURE occured during remote call

SAP Error Message - Details

• Message type: E = Error

• Message class: SDS_COMMON -

• Message number: 015

• Message text: Exception COMMUNICATION_FAILURE occured during remote call

What causes this issue?

An exception of the type COMMUNICATION_FAILURE occurred during the
remote execution of function module &V1&.
This exception is usually raised in the communication layer, or when
connections are established or resources are assigned.
The error message is: &V2&

System Response

The processing of the remote task was cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The following list of error messages give you a hint where to search for
a solution to the problem:
CALL_FUNCTION_NO_RECEIVER
Data received for an unknown CPI-C connection.
CALL_FUNCTION_DEST_TYPE
Destination type not allowed.
CALL_FUNCTION_NO_DEST
Specified destination does not exist.
CALL_FUNCTION_NO_LB_DEST
Specified destination (in load distribution mode) does not exist.
CALL_FUNCTION_TABINFO
Data error in a remote function call.
CALL_BACK_ENTRY_NOT_FOUND
The called function module is not released for use in RFC.
CALL_FUNCTION_FIELD_NOT_FOUND
The function parameter that you passed is not recognized on the
recipient side.
RFC_NO_AUTHORITY
The user does not have RFC authorization.
CALL_FUNCTION_SINGLE_LOGIN_REJ
No authorization to log on as a trusted system. The error codes have the
following meanings:
0 = Valid security key but wrong logon data.
1 = Calling system is not a trusted system, or security key is invalid.
2 = User either does not have RFC authorization (authorization object
S_RFCACL) or is logged on as one of the protected users 'DDIC' or
'SAP*'.
3 = Timestamp of the logon data is invalid.
CALL_FUNCTION_DESTINATION_NO_T
Missing communication type (I = internal connection, 3 = R/3) in an
asynchronous RFC.
CALL_FUNCTION_NOT_REMOTE
The function module called is not flagged as 'RFC-supported'.
CALL_FUNCTION_REMOTE_ERROR
An error occurred during the remote function call. This has been logged
in the target system.
CALL_FUNCTION_SIGNON_INCOMPL
The logon data for the user is incomplete.
CALL_FUNCTION_SIGNON_INTRUDER
You cannot log on to a target system with an internal call.
CALL_FUNCTION_SIGNON_INVALID
External RFC without a valid user name.
CALL_FUNCTION_SIGNON_REJECTED
You tried to log on to a target system without a valid user name.
CALL_FUNCTION_SYSCALL_ONLY
RFC without a valid user name is only allowed to call system function
modules.
CALL_FUNCTION_TABLE_NO_MEMORY
No memory available to import a table.
CALL_FUNCTION_TASK_IN_USE
Asynchronous RFC only: Task name is already in use.
CALL_FUNCTION_TASK_YET_OPEN
Asynchronous RFC only: Task is already open.
CALL_FUNCTION_SNC_ERROR
Error reading the SNC information for the destination.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDS_COMMON015 - Exception COMMUNICATION_FAILURE occured during remote call ?

  The SAP error message "SDS_COMMON015 Exception COMMUNICATION_FAILURE occurred during remote call" typically indicates that there is a communication issue between the SAP system and another system or service it is trying to connect to. This could be due to various reasons, including network issues, configuration problems, or service unavailability.
  Causes:
  
  Network Issues: There may be a problem with the network connection between the SAP system and the remote system.
  Service Unavailability: The remote service or system may be down or not responding.
  Configuration Errors: Incorrect configuration settings in the SAP system or the remote system can lead to communication failures.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  Timeouts: The remote call may be timing out due to long processing times or delays in the remote system.
  Incorrect Endpoint: The URL or endpoint being called may be incorrect or outdated.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the remote system is stable and functioning properly. You can use tools like ping or traceroute to diagnose network issues.
  Verify Remote Service Status: Check if the remote service is up and running. If it is down, you may need to wait until it is restored or contact the service provider.
  Review Configuration Settings: Double-check the configuration settings in both the SAP system and the remote system to ensure they are correct. This includes checking the RFC destination settings in SAP.
  Examine Firewall Rules: Ensure that any firewalls or security settings are not blocking the communication. You may need to work with your network/security team to allow the necessary traffic.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the remote call in the SAP system.
  Check Logs: Review the SAP application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  Test the Connection: Use transaction SM59 to test the RFC connection to the remote system. This can help identify if the issue is with the connection itself.
  Update SAP Notes: Check for any relevant SAP Notes that may address known issues related to communication failures.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for troubleshooting communication issues.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the communication failure causing the SDS_COMMON015 error in your SAP system.