How To Fix SDS_COMMON014 - Exception SYSTEM_FAILURE occurred during remote call

SAP Error Message - Details

• Message type: E = Error

• Message class: SDS_COMMON -

• Message number: 014

• Message text: Exception SYSTEM_FAILURE occurred during remote call

What causes this issue?

An exception of type SYSTEM_FAILURE occurred during the remote execution
of function module &V1&.
This is typically the case if there is either a runtime error or a
message of the type A, E, or X.
The error message is: &V2&

System Response

The processing of the remote task was cancelled.

How to fix this error?

Procedure for System Administrators

Check the dump analysis in transaction ST22 or the system log in
transaction SM21 for more information.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDS_COMMON014 - Exception SYSTEM_FAILURE occurred during remote call ?

  The SAP error message "SDS_COMMON014 Exception SYSTEM_FAILURE occurred during remote call" typically indicates that there was a failure during a remote procedure call (RPC) in the SAP system. This can happen for various reasons, and understanding the cause and potential solutions can help in troubleshooting the issue.
  Possible Causes:
  
  Network Issues: Problems with the network connection between the SAP application server and the database or other systems can lead to this error.
  System Configuration: Incorrect configuration settings in the SAP system or in the remote system can cause failures during remote calls.
  Resource Limitations: Insufficient resources (CPU, memory, etc.) on the server can lead to system failures.
  Software Bugs: There may be bugs in the SAP software or in the custom code that is being executed during the remote call.
  Authorization Issues: Lack of proper authorizations for the user or service account making the remote call can lead to failures.
  Timeouts: If the remote call takes too long to respond, it may time out and result in a system failure.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review System Logs: Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for more detailed error messages that can provide insights into the cause of the failure.
  Configuration Review: Verify the configuration settings for the systems involved in the remote call. Ensure that all necessary parameters are correctly set.
  Resource Monitoring: Monitor the system resources (CPU, memory, disk space) to ensure that the server is not overloaded. You can use transaction ST06 or ST03N for this purpose.
  Check for Software Updates: Ensure that your SAP system is up to date with the latest patches and updates. Check SAP Notes for any known issues related to the error.
  Authorization Checks: Verify that the user or service account has the necessary authorizations to perform the remote call.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the remote calls in the relevant configuration.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific modules or components involved in the remote call for any additional configuration or troubleshooting guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.