How To Fix SDBALM310 - Information about the program /SAPAPO/OM_REORG_DAILY

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 310

• Message text: Information about the program /SAPAPO/OM_REORG_DAILY

Description
A <ZH>red alert</> is triggered if the program
/SAPAPO/OM_REORG_DAILY is not scheduled in at least one client. This
program must be scheduled once every day in production clients, ideally
at a time when a low number of updates are being performed.
If clients are not used productively, you can maintain them with the
program /SAPAPO/OM_NONPRODUCTIVE_CLNT.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

A value (text or digits) is only reported in this node if:
This node does not yet contain a value, or
The data collector determines a change in the internal table that
contains the values to be reported
Data Collector
<ZH>Collector C</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals ->
Collectors -> Collector C)
Preset runtime interval of collector C: 4 hours

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM310 - Information about the program /SAPAPO/OM_REORG_DAILY ?

  The SAP error message SDBALM310 related to the program /SAPAPO/OM_REORG_DAILY typically indicates an issue with the background job that is responsible for reorganizing data in the SAP Advanced Planning and Optimization (APO) system. This program is often run to optimize database performance by reorganizing and cleaning up data.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The program may be trying to access data that is currently locked by another process.
  Insufficient Authorizations: The user executing the job may not have the necessary authorizations to perform the reorganization.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the program from completing successfully.
  Resource Limitations: The system may be running low on resources (e.g., memory, disk space) which can cause the job to fail.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to errors during the execution of the program.
  
  Solution:
  To resolve the SDBALM310 error, you can take the following steps:
  
  Check Job Logs: Review the job logs for more detailed error messages that can provide insight into the specific cause of the failure.
  Verify Authorizations: Ensure that the user executing the job has the necessary authorizations to run the program.
  Check for Locks: Use transaction codes like SM12 to check for any database locks that may be preventing the program from accessing required data.
  Monitor System Resources: Check system performance and resource usage (memory, CPU, disk space) to ensure that there are sufficient resources available for the job to run.
  Data Consistency Check: Run consistency checks on the relevant data to identify and resolve any inconsistencies.
  Reconfigure Settings: If there are configuration issues, review and correct the settings in the APO system as needed.
  Schedule During Off-Peak Hours: If the job is resource-intensive, consider scheduling it during off-peak hours to minimize the impact on system performance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor background jobs), SM12 (to check for locks), and SLG1 (to view application logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide patches related to the /SAPAPO/OM_REORG_DAILY program.
  Documentation: Review SAP documentation related to APO data management and reorganization processes for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.