How To Fix SDBALM312 - Information about the program /SAPAPO/DELETE_LC_ANCHORS

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 312

• Message text: Information about the program /SAPAPO/DELETE_LC_ANCHORS

Description
<ZH>Red alert:</>
The report /SAPAPO/DELETE_LC_ANCHORS must be entered in transaction as
the postprocessing report for "initialize liveCache".
<ZH>Reported Value:</>
A value (text or digits) is only reported in this node if:
This node does not yet contain a value, or
The data collector determines a change in the internal table that
contains the values to be reported
Data Collector
<ZH>Collector C</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals ->
Collectors -> Collector C)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Preset runtime interval of collector C: 4 hours

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM312 - Information about the program /SAPAPO/DELETE_LC_ANCHORS ?

  The SAP error message SDBALM312 related to the program /SAPAPO/DELETE_LC_ANCHORS typically indicates an issue with the deletion of logical anchors in the SAP Advanced Planning and Optimization (APO) module. This error can arise due to various reasons, such as data inconsistencies, missing authorizations, or issues with the underlying database.
  Cause
  
  Data Inconsistencies: There may be inconsistencies in the data that the program is trying to process, which can prevent successful execution.
  Authorization Issues: The user executing the program may not have the necessary authorizations to perform the deletion of logical anchors.
  Database Locking: The database might be locked due to other transactions, preventing the program from accessing the required data.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  
  Solution
  
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the program. You can check this in transaction SU53 or by consulting with your security team.
  Data Consistency Check: Run consistency checks on the data involved. You can use transaction codes like /SAPAPO/LC_CHECK to check for inconsistencies in the logical anchors.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the execution of the program.
  Database Locks: Use transaction SM12 to check for any locks on the database that might be preventing the program from executing. If locks are found, you may need to resolve them.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. You can search for notes related to /SAPAPO/DELETE_LC_ANCHORS in the SAP Support Portal.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and SU53 (Authorization Check).
  SAP Documentation: Review the official SAP documentation for APO and logical anchors to understand the context and functionality better.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the SDBALM312 error related to the /SAPAPO/DELETE_LC_ANCHORS program.