How To Fix SDBALM308 - Information about LDA connection

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 308

• Message text: Information about LDA connection

Alerts
<ZH>Red:</>
The data for the liveCache connection LDA is not correctly maintained.
Check the settings.
<ZH>Green:</>
The data for the liveCache connection LDA is correctly maintained.
Reported Value
A value (text or digits) is only reported for this node if:
This node does not yet contain a value, or
The data collector determines a change in the internal table that
contains the values to be reported
Data Collector
<ZH>Collector C</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals ->
Collectors -> Collector C)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Preset runtime interval of Collector C: 4 hours

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM308 - Information about LDA connection ?

  The SAP error message SDBALM308 typically relates to issues with the LDA (Logical Database Access) connection in the context of database connectivity or performance monitoring. This error can occur in various scenarios, often when there are problems with the database connection or when the system is unable to retrieve information from the database.
  Cause:
  
  Database Connectivity Issues: The LDA connection may not be properly established due to network issues, incorrect configuration, or database server downtime.
  Configuration Errors: Incorrect settings in the SAP system configuration related to database connections can lead to this error.
  Performance Issues: If the database is under heavy load or if there are performance bottlenecks, the LDA connection may fail to respond in a timely manner.
  Authorization Issues: The user or service account may not have the necessary permissions to access the database or specific tables/views.
  
  Solution:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Use tools like ping or telnet to test connectivity.
  
  
  
  Review Configuration Settings:
  
  Check the SAP system configuration for the database connection settings (e.g., DB connection parameters in the SAP profile).
  Ensure that the connection parameters (hostname, port, database name, user credentials) are correct.
  
  
  
  Monitor Database Performance:
  
  Use database monitoring tools to check for performance issues or bottlenecks.
  Analyze database logs for any errors or warnings that might indicate underlying issues.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account used for the LDA connection has the necessary permissions to access the required database objects.
  Review the roles and authorizations assigned to the user in the SAP system.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the SAP application server or the database server to clear any transient issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  
  Related Information:
  
  SAP Basis Team: Involve your SAP Basis team for assistance with database connectivity and configuration issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to SAP documentation for detailed information on LDA connections and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.