How To Fix SD_SEPA007 - Payer changed; assigned mandate reference &1 has been deleted

SD_SEPA007 - Overview

• Message type: E = Error

• Message class: SD_SEPA - SD SEPA Message Class

• Message number: 007

• Message text: Payer changed; assigned mandate reference &1 has been deleted

What causes this issue?

The specified <DS:DE.SEPA_MNDID>mandate reference</> is no longer valid
because the <DS:DE.KUNRG>payer</> has been changed.

System Response

The system removes the mandate reference.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

SD_SEPA007 - Details

• The SAP error message SD_SEPA007 indicates that there has been a change in the payer's information, which has resulted in the deletion of the assigned mandate reference. This typically occurs in the context of SEPA (Single Euro Payments Area) direct debit transactions, where a mandate is required to authorize the collection of payments from a customer's bank account.
  
  Cause:
  
  Change in Payer Information: The payer's details (such as name, address, or bank account information) have been modified in the system. This change can lead to the invalidation of the existing mandate reference.
  Mandate Reference Deletion: The system automatically deletes the mandate reference associated with the payer when it detects that the payer's information has changed.
  Data Consistency Issues: There may be inconsistencies in the data between the payer's master data and the mandate data.
  
  
  Solution:
  
  Review Payer Information: Check the payer's master data to ensure that all relevant information is accurate and up-to-date. This includes verifying