How To Fix SD_FREE_GOODS_MSG024 - Free goods quantity is required.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_FREE_GOODS_MSG - Message class for Free Goods maintenance

  • Message number: 024

  • Message text: Free goods quantity is required.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_FREE_GOODS_MSG024 - Free goods quantity is required. ?

    The SAP error message SD_FREE_GOODS_MSG024 indicates that a free goods quantity is required in the sales document, but it has not been specified. This error typically occurs in the context of sales and distribution (SD) when you are trying to process a sales order that includes free goods.

    Cause:

    The error is triggered when:

    1. A sales order is created that includes a free goods condition, but the required quantity of free goods has not been entered.
    2. The configuration for free goods in the pricing procedure is set up in such a way that it mandates the entry of a free goods quantity.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Free Goods Configuration:

      • Go to the configuration settings for free goods in the SAP system. This can be found in the SPRO transaction under:
        Sales and Distribution -> Basic Functions -> Pricing -> Free Goods
      • Ensure that the free goods settings are correctly configured for the relevant sales document type and pricing procedure.
    2. Enter Free Goods Quantity:

      • When creating or editing the sales order, ensure that you enter the required quantity for free goods in the appropriate field. This is usually done in the item details of the sales order.
    3. Review Pricing Procedure:

      • Check the pricing procedure assigned to the sales document. Make sure that the free goods condition type is included and that it is set up to require a quantity.
    4. Consult Documentation:

      • If you are unsure about the configuration or how to enter the free goods quantity, refer to the SAP documentation or consult with your SAP SD functional consultant.
    5. Testing:

      • After making the necessary changes, test the sales order creation process again to ensure that the error does not reoccur.

    Related Information:

    • Free Goods Types: There are different types of free goods, such as "Buy X, Get Y Free" or "Free Goods with Purchase." Ensure that the correct type is being used in your sales order.
    • Sales Document Types: Different sales document types may have different requirements for free goods. Make sure you are using the correct document type.
    • User Exits and BAdIs: If your organization has custom logic implemented, check if there are any user exits or BAdIs that might affect the free goods processing.

    If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant who specializes in SAP SD for further investigation.

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