How To Fix SD_FREE_GOODS_MSG020 - Sales organization is required.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_FREE_GOODS_MSG - Message class for Free Goods maintenance

• Message number: 020

• Message text: Sales organization is required.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_FREE_GOODS_MSG020 - Sales organization is required. ?

  The SAP error message SD_FREE_GOODS_MSG020 indicates that a sales organization is required for the free goods process in the Sales and Distribution (SD) module. This error typically occurs when you are trying to process a sales order or a related document that involves free goods, but the system cannot find a valid sales organization associated with the transaction.
  Cause:
  
  Missing Sales Organization: The sales organization field is not filled in the sales order or the related document.
  Configuration Issues: The sales organization may not be properly configured in the system, or it may not be assigned to the relevant sales area.
  Master Data Issues: The customer master data or material master data may not have the necessary sales organization information.
  
  Solution:
  To resolve the SD_FREE_GOODS_MSG020 error, you can take the following steps:
  
  
  Check Sales Order Entry:
  
  Ensure that the sales organization field is filled in the sales order. You can do this by navigating to the sales order screen and checking the header data.
  
  
  
  Verify Configuration:
  
  Go to the configuration settings in SAP (transaction code SPRO) and check the following:
  
  Ensure that the sales organization is defined in the system.
  Check if the sales organization is assigned to the relevant distribution channel and division.
  Verify that the free goods settings are correctly configured for the sales organization.
  
  
  
  
  
  Review Master Data:
  
  Check the customer master data (transaction code XD03) to ensure that the sales organization is assigned to the customer.
  Check the material master data (transaction code MM03) to ensure that the sales organization is assigned to the material.
  
  
  
  Test with Different Data:
  
  If possible, try creating a sales order with a different customer or material that has the sales organization properly assigned to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to free goods processing to ensure that all necessary configurations are in place.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Free Goods Configuration: Free goods can be configured in SAP under the sales and distribution module. This includes defining free goods types, conditions, and how they are applied in sales orders.
  Sales Area: A sales area is a combination of sales organization, distribution channel, and division. Ensure that the sales area is correctly set up for the customer and material involved in the transaction.
  Transaction Codes:
  
  SPRO: Access to the configuration settings.
  XD03: Display customer master data.
  MM03: Display material master data.
  VA01: Create sales order.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the error message SD_FREE_GOODS_MSG020.