How To Fix SD_CFS022 - No authorization to display contact data

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_CFS - Messages for Customer Fact Sheet

• Message number: 022

• Message text: No authorization to display contact data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_CFS022 - No authorization to display contact data ?

  The SAP error message SD_CFS022 indicates that a user does not have the necessary authorization to display contact data in the SAP system. This error typically occurs in the context of Sales and Distribution (SD) when a user attempts to access contact information related to customers or business partners.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The authorization checks in SAP are designed to ensure that users can only access data that they are permitted to view. If the user’s role does not include the necessary permissions to view contact data, this error will be triggered.
  Solution:
  To resolve the SD_CFS022 error, follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check that failed and provide insights into which specific authorization object is missing.
  Alternatively, you can use transaction code SU01 to view the user’s profile and roles.
  
  
  
  Review Authorization Roles:
  
  Ensure that the user has the appropriate roles assigned that include access to contact data. This may involve checking the roles assigned to the user in transaction PFCG.
  Look for roles that include authorization objects related to Sales and Distribution, particularly those that pertain to customer master data and contact information.
  
  
  
  Modify or Create Roles:
  
  If the necessary authorizations are not present, you may need to modify existing roles or create new ones. This can involve adding the relevant authorization objects (e.g., V_KNA1_AKT, V_KNA1_BER, etc.) that allow access to contact data.
  Ensure that the roles are properly assigned to the user after making changes.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can assist in reviewing and updating the user’s authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Test the functionality again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer and contact data in SAP. Common objects include:
  
  V_KNA1_AKT - Customer Master Data: General Data
  V_KNA1_BER - Customer Master Data: Sales Area Data
  V_KNA1_VKA - Customer Master Data: Contact Person Data
  
  
  
  SAP Documentation: Refer to SAP’s official documentation or help portal for detailed information on authorization management and best practices.
  
  
  Training: Consider training sessions for users and administrators on SAP authorization concepts to prevent similar issues in the future.
  
  
  By following these steps, you should be able to resolve the SD_CFS022 error and ensure that users have the necessary access to contact data in SAP.