How To Fix SD621 - Save orginal unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 621

• Message text: Save orginal unsuccessful

What causes this issue?

When a document is enhanced, the original state is saved.
This save was unsuccessful.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD621 - Save orginal unsuccessful ?

  The SAP error message "SD621 Save original unsuccessful" typically occurs in the Sales and Distribution (SD) module when there is an issue with saving a document, such as a sales order, delivery, or billing document. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in required fields.
  Authorization Issues: The user may not have the necessary authorizations to save the document.
  Database Issues: There could be problems with the database, such as locks or connectivity issues.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing the error.
  Configuration Issues: Incorrect configuration settings in the SD module can lead to this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly in the document you are trying to save.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 or by consulting with your security team.
  Analyze Logs: Use transaction SLG1 to check application logs for more detailed error messages that can provide insights into the issue.
  Database Check: Ensure that the database is functioning correctly. Check for any locks or connectivity issues that might be preventing the save operation.
  Debugging: If you suspect custom code is causing the issue, you may need to debug the relevant program or function module to identify the root cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VF01 (Create Billing Document) to navigate the SD module effectively.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to Sales and Distribution for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the "SD621 Save original unsuccessful" error in SAP.