How To Fix SD427 - Product not selected. Entry set to '*'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD - Online doc., terminology, translation, help

  • Message number: 427

  • Message text: Product not selected. Entry set to '*'

  • Show details Hide details
  • What causes this issue?

    You have chosen a component without specifying the product to which
    the component belongs. As a component may occur in several products,
    the selection entry for product is set to '*'.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD427 - Product not selected. Entry set to '*' ?

    The SAP error message *SD427: Product not selected. Entry set to ''** typically occurs in the Sales and Distribution (SD) module when a user attempts to process a sales order or related document, but the system cannot find a valid product based on the selection criteria provided.

    Cause:

    1. Invalid Product Selection: The product you are trying to select may not exist in the system or may not be valid for the specific transaction.
    2. Product Status: The product might be inactive or blocked for sales.
    3. Selection Criteria: The selection criteria used in the transaction may not match any existing products. For example, if you are using a wildcard (*) inappropriately or if the criteria are too restrictive.
    4. Master Data Issues: There may be issues with the material master data, such as missing sales views or incorrect data.
    5. Authorization Issues: The user may not have the necessary authorizations to view or select the product.

    Solution:

    1. Check Product Existence: Verify that the product exists in the system. You can do this by checking the material master (transaction code MM03) to ensure the product is active and has the necessary sales views.
    2. Review Selection Criteria: Ensure that the selection criteria you are using are correct. If you are using wildcards, make sure they are applied correctly.
    3. Check Product Status: Ensure that the product is not blocked for sales or inactive. You can check this in the material master data.
    4. Review Master Data: Ensure that all necessary data in the material master is complete and correct, especially in the sales area views.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access the product. This can be checked with your SAP security team.
    6. Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • MM03: Display Material
      • VA01: Create Sales Order
      • VA02: Change Sales Order
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with SAP directly for more in-depth troubleshooting.

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