How To Fix SD423 - Select an option

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 423

• Message text: Select an option

What causes this issue?

You have not selected a processing option for your selection
criteria.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a processing option from the pushbutton line or from the
menu bar.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD423 - Select an option ?

  The SAP error message SD423 ("Select an option") typically occurs in the Sales and Distribution (SD) module when a user is required to make a selection from a list of options but has not done so. This can happen in various scenarios, such as when creating sales orders, quotations, or during other processes where multiple choices are available.
  Cause:
  
  Missing Selection: The user has not selected an option from a list or dropdown menu that is required to proceed.
  Configuration Issues: There may be issues with the configuration of the transaction or the screen layout that is causing the system to expect a selection.
  User Input Error: The user may have overlooked the requirement to make a selection or may not have understood the prompt.
  
  Solution:
  
  Make a Selection: Review the screen where the error occurred and ensure that you have made a selection from the available options. This could be a dropdown menu, radio button, or checkbox.
  Check Required Fields: Ensure that all required fields are filled out correctly. Sometimes, the error can be triggered by other missing information.
  Consult Documentation: If you are unsure about what options are available or what is required, consult the SAP documentation or help resources related to the specific transaction you are working on.
  Contact Support: If the issue persists after making a selection, it may be necessary to contact your SAP support team or system administrator for further assistance. They can check for any underlying configuration issues or bugs.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes within the SD module, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or others.
  User Training: Ensure that users are trained on how to navigate the specific transactions and understand the importance of making selections.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the SD423 error and proceed with your transaction in SAP.