How To Fix SD421 - No statistics available

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 421

• Message text: No statistics available

What causes this issue?

You have called the function for deleting statistics data. However,
there is no statistics data stored in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD421 - No statistics available ?

  The SAP error message SD421: No statistics available typically occurs in the Sales and Distribution (SD) module when a user attempts to access statistical data for a sales document, but the system cannot find any relevant statistics. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of SD421 Error
  
  
  No Sales Document Statistics: The most common reason for this error is that there are no statistics recorded for the specific sales document you are trying to access. This can happen if the document has not been processed or if statistics have not been updated.
  
  
  Missing Configuration: The configuration settings for statistics in the SD module may not be properly set up. This includes settings related to the updating of statistics for sales documents.
  
  
  Document Status: The sales document may be in a status that does not allow for statistics to be generated or displayed. For example, if the document is still in a draft state or has not been fully processed.
  
  
  Data Deletion: If the statistics data has been deleted or archived, the system will not be able to retrieve it.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the statistics, leading to the error message.
  
  
  Solutions to SD421 Error
  
  
  Check Document Status: Ensure that the sales document is fully processed and in a status that allows for statistics to be generated. If it is still in draft or incomplete status, complete the necessary steps to finalize it.
  
  
  Update Statistics: If the document is processed but still shows no statistics, you may need to run a report or transaction that updates the statistics for sales documents. This can often be done through standard SAP transactions.
  
  
  Configuration Review: Review the configuration settings for sales document statistics in the SD module. Ensure that the necessary settings are enabled for statistics to be recorded and updated.
  
  
  Data Integrity Check: Check if the statistics data has been inadvertently deleted or archived. If so, you may need to restore the data or reprocess the relevant documents.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to view sales document statistics. If not, work with your SAP security team to grant the appropriate access.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues related to statistics.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA05 (List of Sales Orders), and S001 (Statistics) to help navigate and troubleshoot the issue.
  SAP Documentation: Refer to the official SAP documentation for Sales and Distribution to understand how statistics are generated and maintained.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the SD421 error and implement a solution to resolve it.