How To Fix SD164 - Object documentation reset.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 164

• Message text: Object documentation reset.

What causes this issue?

You must enter a long text for this object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD164 - Object documentation reset. ?

  The SAP error message SD164, which states "Object documentation reset," typically occurs in the Sales and Distribution (SD) module when there is an issue related to the documentation or notes associated with a sales document. This error can arise due to various reasons, such as inconsistencies in the data, issues with the configuration, or problems with the underlying database.
  Causes:
  
  Inconsistent Data: There may be inconsistencies in the sales document data that prevent the system from processing the documentation correctly.
  Configuration Issues: Incorrect configuration settings in the SD module can lead to this error.
  Database Issues: Problems with the database, such as corruption or missing entries, can also trigger this error.
  User Authorizations: Lack of proper authorizations for the user trying to access or modify the documentation can lead to this error.
  
  Solutions:
  
  Check Data Consistency: Review the sales document for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Check the configuration settings in the SD module to ensure they are set up correctly. This may involve reviewing the settings for document types, item categories, and other related configurations.
  Database Integrity Check: Perform a database integrity check to ensure that there are no corruption issues. This may require the assistance of your database administrator.
  User Authorizations: Verify that the user has the necessary authorizations to access and modify the documentation. If not, work with your security team to grant the appropriate permissions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and others that may be involved in the process.
  Documentation: Review the SAP documentation related to sales document processing and object documentation to understand the expected behavior and requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the SD164 error and implement a suitable solution.