How To Fix /SCWM/RETURNS036 - No results found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 036

• Message text: No results found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS036 - No results found ?

  The SAP error message /SCWM/RETURNS036 No results found typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with returns processing. This error indicates that the system could not find any results for the query or operation you were attempting to perform.
  Causes:
  
  No Matching Data: The most common cause is that there are no return items or documents that match the criteria specified in your search or operation.
  Incorrect Selection Criteria: The filters or selection criteria you used may be too restrictive or incorrect, leading to no results being returned.
  Data Synchronization Issues: There may be a delay or issue with data synchronization between different systems (e.g., between EWM and the ERP system).
  Authorization Issues: Lack of proper authorizations may prevent you from viewing certain data.
  Configuration Issues: There may be configuration settings in EWM that are not set up correctly, affecting the visibility of return items.
  
  Solutions:
  
  Check Selection Criteria: Review the filters and selection criteria you used. Ensure they are correct and not overly restrictive.
  Verify Data Existence: Confirm that there are indeed return items or documents in the system. You can do this by checking the relevant tables or using other transaction codes to see if the data exists.
  Refresh Data: If you suspect a synchronization issue, try refreshing the data or waiting for the system to update.
  Check Authorizations: Ensure that you have the necessary authorizations to view the return items. Consult with your SAP security team if needed.
  Review Configuration: If you suspect a configuration issue, consult with your SAP EWM configuration team to ensure that the system is set up correctly for handling returns.
  Consult Logs: Check the application logs or system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PR for processing returns or /SCWM/ORD for order management.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to this error message.
  Documentation: Review the SAP EWM documentation for guidance on returns processing and troubleshooting common issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.