How To Fix /SCWM/RETURNS004 - Inspection element not created; retry it with administrator's help

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 004

• Message text: Inspection element not created; retry it with administrator's help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS004 - Inspection element not created; retry it with administrator's help ?

  The SAP error message /SCWM/RETURNS004 Inspection element not created; retry it with administrator's help typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with returns processing. This error indicates that the system was unable to create an inspection element for a return process, which is essential for quality inspection and handling of returned goods.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the quality management settings or in the return process configuration.
  Authorization Problems: The user may not have the necessary authorizations to create inspection elements.
  System Errors: There could be temporary system issues or inconsistencies in the database that prevent the creation of the inspection element.
  Missing Master Data: Required master data (like material master, vendor master, etc.) may be incomplete or missing.
  Integration Issues: Problems with integration between EWM and other SAP modules (like SAP ERP) can lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for quality management and returns processing in EWM. Ensure that all necessary settings are correctly defined.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Retry the Process: Sometimes, simply retrying the process after a short period can resolve temporary issues.
  Master Data Verification: Ensure that all relevant master data is complete and correctly maintained. This includes checking the material master and vendor master records.
  Consult with Administrator: Since the error message suggests involving an administrator, it may be necessary to escalate the issue to your SAP Basis or EWM administrator for further investigation and resolution.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for EWM and quality management to ensure that all processes are being followed correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it is advisable to work closely with your SAP support team or consult SAP directly for more in-depth troubleshooting.