How To Fix /SCWM/RETURNS005 - Note not saved in system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 005

• Message text: Note not saved in system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS005 - Note not saved in system ?

  The SAP error message /SCWM/RETURNS005 Note not saved in system typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with returns processing. This error indicates that there was an issue saving a note related to a return process in the system.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save notes in the system.
  System Configuration: There may be configuration issues in the EWM settings that prevent notes from being saved.
  Data Integrity Issues: There could be problems with the data being entered, such as missing mandatory fields or incorrect data formats.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the appropriate authorizations to create and save notes in the EWM system. This can be checked in the user roles and profiles.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings related to returns processing in EWM. Ensure that all necessary settings are correctly configured.
  
  
  
  Validate Input Data:
  
  Check the data being entered when trying to save the note. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PR for processing returns.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for EWM to understand the expected behavior and configuration settings related to returns processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.