How To Fix /SCWM/RETURNS002 - Returns delivery locked by other users

/SCWM/RETURNS002 - Overview

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 002

• Message text: Returns delivery locked by other users

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/SCWM/RETURNS002 - Details

• The SAP error message /SCWM/RETURNS002 indicates that a returns delivery is locked by other users. This typically occurs in the SAP Extended Warehouse Management (EWM) module when multiple users attempt to access or modify the same returns delivery document simultaneously. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Concurrent Access: Another user is currently processing the returns delivery, which locks the document to prevent data inconsistencies.
  Long-running Transactions: A user may have a long-running transaction that is holding the lock on the returns delivery.
  System Configuration: Certain configurations in the system may lead to locks being held longer than necessary.
  
  Solutions:
  
  
  Wait and Retry: If the lock is temporary, waiting for the other user to complete their transaction may resolve the issue. You can try to access the returns delivery again after some time.
  
  
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can filter by the