How To Fix /SCWM/RETURNS001 - Entered product quantity exceeds open quantity in the delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 001

• Message text: Entered product quantity exceeds open quantity in the delivery

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS001 - Entered product quantity exceeds open quantity in the delivery ?

  The SAP error message /SCWM/RETURNS001 indicates that the quantity of the product you are trying to enter exceeds the open quantity available in the delivery. This error typically occurs in the context of handling returns in the SAP Extended Warehouse Management (EWM) module.
  Cause:
  
  Quantity Mismatch: The quantity you are trying to process (e.g., return or receive) is greater than the quantity that is still open or available in the delivery document.
  Delivery Document Status: The delivery document may have been partially processed, and the remaining quantity is less than what you are trying to enter.
  Incorrect Data Entry: There may be a mistake in the quantity entered by the user, leading to an attempt to process more than what is available.
  System Configuration: There could be issues with the configuration of the warehouse or delivery processes that affect how quantities are tracked.
  
  Solution:
  
  Check Open Quantity: Verify the open quantity in the delivery document. You can do this by checking the delivery document in the SAP system to see how much is still available for processing.
  Adjust Quantity: If the quantity you are trying to enter is indeed greater than the open quantity, adjust the quantity to match the available amount.
  Review Delivery Status: Ensure that the delivery document is in the correct status for processing returns. If it has been completed or closed, you may need to create a new delivery or adjust the existing one.
  Consult with Warehouse Management: If you are unsure about the quantities or the status of the delivery, consult with your warehouse management team or the person responsible for inventory management.
  Check for System Errors: If you believe the quantities are correct and the error persists, check for any system errors or configuration issues that may be affecting the delivery processing.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VL03N (Display Outbound Delivery) to check the delivery details.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to EWM and returns processing for best practices and guidelines.
  User Training: Ensure that users are trained on how to properly enter quantities and understand the implications of the delivery status.
  
  By following these steps, you should be able to resolve the error and successfully process the return or delivery in SAP.