How To Fix /SCWM/MEDI062 - Item keys DOCID &1 ITEMID &2 were changed or added

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/MEDI -

• Message number: 062

• Message text: Item keys DOCID &1 ITEMID &2 were changed or added

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/MEDI062 - Item keys DOCID &1 ITEMID &2 were changed or added ?

  The SAP error message /SCWM/MEDI062 indicates that there have been changes or additions to item keys in the system, specifically related to the document ID (DOCID) and item ID (ITEMID). This error typically occurs in the context of the Extended Warehouse Management (EWM) module when there are inconsistencies or conflicts with the data being processed.
  Cause:
  
  Data Changes: The item keys (DOCID and ITEMID) have been modified or newly created in the system after the initial processing started. This can happen due to updates in the master data or transactional data.
  Concurrency Issues: Multiple users or processes may be trying to update the same item simultaneously, leading to conflicts.
  Integration Issues: If the system is integrated with other applications (like ERP or third-party systems), changes made in those systems may not be synchronized properly with EWM.
  
  Solution:
  
  Check for Changes: Review the changes made to the item keys in the system. You can use transaction codes like SE16 or SE11 to check the relevant database tables for any modifications.
  Reprocess the Document: If the error occurs during processing, you may need to reprocess the document that triggered the error. This can often be done by re-executing the transaction or process that caused the error.
  Lock Management: Ensure that there are no locks on the items being processed. You can check for locks using transaction SM12.
  Data Consistency: Ensure that the data in the EWM system is consistent with the data in the connected systems. If there are discrepancies, you may need to reconcile the data.
  Error Logs: Check the application logs for more detailed error messages that can provide additional context. You can use transaction SLG1 to view application logs.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  EWM Configuration: Review the configuration settings in EWM to ensure that they are set up correctly and that there are no misconfigurations that could lead to this error.
  User Training: Ensure that users are trained on how to properly handle item data and understand the implications of making changes to item keys.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.