How To Fix /SCWM/GTS019 - Previous document number could not be changed (unloading status)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS -

• Message number: 019

• Message text: Previous document number could not be changed (unloading status)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS019 - Previous document number could not be changed (unloading status) ?

  The SAP error message /SCWM/GTS019 Previous document number could not be changed (unloading status) typically occurs in the context of the SAP Extended Warehouse Management (EWM) system when there is an attempt to change a document number that is currently in an unloading status. This error is related to the handling of goods movements and the associated documents in the warehouse management process.
  Cause:
  
  Unloading Status: The error indicates that the document you are trying to change is currently in an unloading status. This means that the system is processing the unloading of goods, and as a result, certain changes to the document are restricted to maintain data integrity.
  Document Locking: The document may be locked due to ongoing processes or transactions that are dependent on the unloading status.
  Business Logic: The business rules defined in the system may prevent changes to documents that are in certain statuses to avoid inconsistencies in inventory and logistics data.
  
  Solution:
  
  Check Unloading Process: Ensure that the unloading process is completed. You may need to wait until the unloading is finished before attempting to change the document number.
  Review Document Status: Use transaction codes like /SCWM/PRDI (for inbound deliveries) or /SCWM/ORDR (for orders) to check the status of the document. If it is still in the unloading status, you will need to complete or cancel the unloading process.
  Unlock Document: If the document is locked due to a process that is no longer valid, you may need to unlock it. This can typically be done by a system administrator or through specific transaction codes that manage document locks.
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any underlying issues in the system or provide additional insights based on system logs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP EWM documentation for details on document management and status handling. Understanding the workflow can help in troubleshooting similar issues in the future.
  Training: If this error is common in your organization, consider providing training for users on how to handle document statuses and the implications of changing document numbers.
  
  By following these steps, you should be able to address the error message and understand the underlying processes that lead to it.