How To Fix /SCWM/DLV_EGR311 - &1 documents could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_EGR -

• Message number: 311

• Message text: &1 documents could not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_EGR311 - &1 documents could not be deleted ?

  The SAP error message /SCWM/DLV_EGR311 &1 documents could not be deleted typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an attempt to delete delivery documents that are either locked, in use, or have dependencies that prevent their deletion.
  Causes:
  
  Document Locking: The document you are trying to delete may be locked by another process or user. This can happen if the document is currently being processed or if there are open transactions related to it.
  Dependencies: The document may have dependencies on other documents or processes that prevent it from being deleted. For example, if there are open stock movements or related documents that reference the delivery.
  Status Issues: The document may be in a status that does not allow deletion. For instance, if the delivery has already been confirmed or partially processed, it may not be eligible for deletion.
  Authorization Issues: The user attempting to delete the document may not have the necessary authorizations to perform the deletion.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to delete. Ensure that it is not in a status that prevents deletion (e.g., confirmed, completed).
  Release Locks: If the document is locked, identify the user or process that is holding the lock. You can use transaction codes like SM12 to check for locks and release them if necessary.
  Check Dependencies: Investigate if there are any dependent documents or processes that need to be completed or deleted first. This may involve checking related deliveries, stock movements, or other transactions.
  User Authorizations: Ensure that the user has the necessary authorizations to delete the document. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Use Transaction Codes: Utilize relevant transaction codes such as /SCWM/DELIVERY to manage deliveries and check for any issues that may be preventing deletion.
  Consult Logs: Check the application logs for more detailed error messages or information that can provide insights into why the deletion is failing. You can use transaction SLG1 to view application logs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP EWM documentation for guidelines on managing deliveries and understanding the lifecycle of delivery documents.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details about the situation.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.