How To Fix /SCWM/DLV_EGR310 - An error occurred while deleting documents

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_EGR -

• Message number: 310

• Message text: An error occurred while deleting documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_EGR310 - An error occurred while deleting documents ?

  The SAP error message /SCWM/DLV_EGR310 An error occurred while deleting documents typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue with deleting documents related to delivery or warehouse processes. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Document Locking: The document you are trying to delete may be locked by another process or user. This can happen if the document is currently being processed or if there are open transactions related to it.
  
  
  Dependencies: There may be dependencies or references to other documents that prevent the deletion. For example, if the document is linked to a delivery or an inventory transaction, it cannot be deleted until those dependencies are resolved.
  
  
  Authorization Issues: The user attempting to delete the document may not have the necessary authorizations to perform the deletion.
  
  
  Data Integrity Issues: There may be inconsistencies or integrity issues in the database that prevent the deletion of the document.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard deletion process.
  
  
  Solutions:
  
  
  Check Document Status: Verify the status of the document you are trying to delete. Ensure that it is not being processed or locked by another user or transaction.
  
  
  Release Locks: If the document is locked, you may need to wait for the lock to be released or manually release it using transaction codes like SM12 (to check and delete locks).
  
  
  Review Dependencies: Check for any dependencies or related documents that might be preventing the deletion. You may need to delete or process those documents first.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to delete the document. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Database Integrity Check: If you suspect data integrity issues, you may need to run consistency checks or consult with your database administrator.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the deletion failed.
  
  
  Custom Code Review: If there are custom developments, review the code to ensure it is not interfering with the standard deletion process.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check and manage locks.
  SLG1: To view application logs for error details.
  SE11: To check table structures and dependencies.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error.
  
  
  Documentation: Review the SAP EWM documentation for guidelines on document management and deletion processes.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.