How To Fix /SCWM/DLV_EGR309 - &1 documents were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_EGR -

• Message number: 309

• Message text: &1 documents were deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_EGR309 - &1 documents were deleted ?

  The SAP error message /SCWM/DLV_EGR309 typically indicates that a certain number of documents (in this case, &1 represents the number of documents) have been deleted in the system. This error is often encountered in the context of the Extended Warehouse Management (EWM) module.
  Cause:
  
  
  Document Deletion: The error usually arises when there is an attempt to process or reference documents that have already been deleted from the system. This can happen due to various reasons, such as:
  
  Manual deletion of documents by users.
  System processes or batch jobs that delete old or unnecessary documents.
  Data inconsistencies or issues during data migration or integration processes.
  
  
  
  Inconsistent Data: If there are inconsistencies in the data or if the system is trying to access documents that are no longer available, this error can occur.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the documents that are being referenced. You can do this by checking the relevant tables in the database or using transaction codes that allow you to view document statuses.
  
  
  Review Deletion Logs: If you have access to deletion logs or audit trails, review them to understand why the documents were deleted. This can help identify if it was a manual action or part of a scheduled job.
  
  
  Recreate Documents: If the documents are essential for your processes, you may need to recreate them. This could involve re-entering data or using backup data if available.
  
  
  Adjust Processes: If the deletion of documents is part of a regular process, consider adjusting the process to prevent the deletion of critical documents or to ensure that dependent processes are not affected.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that can resolve underlying issues.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI for inbound deliveries or /SCWM/PRDO for outbound deliveries, to manage and monitor document statuses.
  Documentation: Review SAP documentation related to EWM and document management to understand how documents are created, processed, and deleted.
  User Permissions: Ensure that user permissions are correctly set to prevent unauthorized deletions of important documents.
  
  By following these steps, you should be able to address the error message and understand the implications of document deletions in your SAP EWM environment.