How To Fix /SCWM/DELIVERY_CONF815 - Product &1 serial no. requirement; qty role SN missing for item type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 815

• Message text: Product &1 serial no. requirement; qty role SN missing for item type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF815 - Product &1 serial no. requirement; qty role SN missing for item type &2 ?

  The SAP error message /SCWM/DELIVERY_CONF815 indicates that there is a problem with the serial number (SN) requirement for a specific product during the delivery confirmation process in the SAP Extended Warehouse Management (EWM) module. This error typically arises when the system expects a serial number for a product, but the required quantity role for the serial number is missing for the specified item type.
  Cause:
  
  Serial Number Requirement: The product in question is configured to require serial numbers, but the delivery item does not have the necessary serial number information.
  Item Type Configuration: The item type being processed may not be set up correctly to handle serial numbers, or the configuration may not align with the product's serial number requirements.
  Quantity Role Missing: The system is expecting a specific quantity role for the serial number, which is not provided in the delivery item.
  
  Solution:
  
  
  Check Product Configuration:
  
  Verify that the product is correctly configured to require serial numbers in the material master. Ensure that the serial number profile is assigned correctly.
  
  
  
  Review Delivery Item:
  
  Check the delivery item in question to ensure that the serial number information is provided. If the item requires a serial number, make sure that it is entered correctly in the delivery document.
  
  
  
  Adjust Item Type Settings:
  
  Review the configuration of the item type in the system. Ensure that it is set up to handle serial numbers appropriately. This may involve checking the item category settings in the configuration.
  
  
  
  Provide Missing Quantity Role:
  
  If the error indicates that a quantity role for the serial number is missing, ensure that the necessary quantity role is defined and assigned to the item type in question.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on serial number management and item type configuration in EWM.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test to confirm that the error is resolved and that the delivery confirmation can be processed successfully.
  
  
  
  Related Information:
  
  Serial Number Management: Understand how serial numbers are managed in SAP EWM, including the configuration of serial number profiles and their assignment to products.
  Item Type Configuration: Familiarize yourself with the configuration of item types in SAP EWM, including how they interact with serial number requirements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or support team for further assistance.