How To Fix /SCWM/DELIVERY_CONF817 - Quantity role &1 (&2) required for reference document &3 (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 817

• Message text: Quantity role &1 (&2) required for reference document &3 (&4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF817 - Quantity role &1 (&2) required for reference document &3 (&4) ?

  The SAP error message /SCWM/DELIVERY_CONF817 indicates that there is an issue with the quantity role required for a reference document in the context of delivery confirmation in the Extended Warehouse Management (EWM) module. This error typically arises when the system expects a specific quantity role for a document, but it is either missing or not properly defined.
  Cause:
  
  Missing Quantity Role: The required quantity role for the reference document is not defined in the system.
  Incorrect Configuration: The configuration for the delivery or the reference document may not be set up correctly, leading to the system not recognizing the required quantity role.
  Data Inconsistency: There may be inconsistencies in the data related to the delivery or reference document, such as missing or incorrect entries in the database.
  Document Type Issues: The type of document being processed may not support the expected quantity role.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the delivery and ensure that the quantity roles are correctly defined. This can be done in the EWM customizing settings.
  Define Quantity Roles: If the required quantity role is missing, you may need to define it in the system. This can typically be done through the EWM customizing transaction.
  Review Reference Document: Check the reference document mentioned in the error message to ensure that it is correctly set up and that all necessary data is present.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the related documents or master data.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may address the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/PRDI (for inbound delivery processing) or /SCWM/PRDO (for outbound delivery processing) to check the relevant documents.
  SAP Notes: Look for SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  EWM Documentation: Review the EWM documentation for best practices on handling delivery confirmations and quantity roles.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.