How To Fix /SCWM/DELIVERY538 - &1 items with quantity adjustment to quantity zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 538

• Message text: &1 items with quantity adjustment to quantity zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY538 - &1 items with quantity adjustment to quantity zero ?

  The SAP error message /SCWM/DELIVERY538 indicates that there are items in a delivery that have been adjusted to a quantity of zero. This typically occurs in the context of warehouse management and logistics execution processes within SAP Extended Warehouse Management (EWM).
  Cause:
  
  
  Quantity Adjustment: The error usually arises when there is an attempt to process a delivery that has items with their quantities adjusted to zero. This can happen due to various reasons, such as:
  
  Manual adjustments made by users.
  System processes that automatically adjust quantities based on stock availability or other business rules.
  Errors in the data entry or configuration that lead to incorrect quantity calculations.
  
  
  
  Delivery Processing: The error may also occur during the processing of deliveries, such as picking, packing, or shipping, where the system detects that certain items have no quantity available for processing.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Delivery Items: Review the delivery document in question to identify which items have been adjusted to zero. You can do this by navigating to the delivery document in SAP and checking the item details.
  
  
  Adjust Quantities: If the zero quantity is incorrect, you may need to adjust the quantities back to a valid amount. This can be done through:
  
  Manual adjustments in the delivery document.
  Reprocessing the relevant stock movements to ensure that the quantities are correctly reflected.
  
  
  
  Review Configuration: If this issue occurs frequently, it may be necessary to review the configuration settings related to quantity adjustments and delivery processing in your SAP EWM system. Ensure that the settings align with your business processes.
  
  
  Check for Related Documents: Sometimes, related documents (such as purchase orders or stock transfer orders) may also need to be checked to ensure that they are correctly aligned with the delivery quantities.
  
  
  Consult Documentation: Refer to SAP documentation or help notes related to the specific error message for additional insights and troubleshooting steps.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCWM/PRDI (for delivery processing) or /SCWM/DELIVERY (to view delivery documents) to investigate further.
  Logs and Traces: Check system logs or traces for any additional error messages or warnings that may provide more context about the issue.
  User Exits and BAdIs: If custom logic is implemented in your system, review any user exits or BAdIs that may affect delivery processing and quantity adjustments.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.