How To Fix /SCWM/CCHECK267 - door activity &1 does not match with docked on door status

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CCHECK -

• Message number: 267

• Message text: door activity &1 does not match with docked on door status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CCHECK267 - door activity &1 does not match with docked on door status ?

  The SAP error message /SCWM/CCHECK267 indicates that there is a mismatch between the door activity and the docked status of a door in the Extended Warehouse Management (EWM) module. This error typically arises when the system detects that the activity being performed (such as loading or unloading) does not correspond with the current status of the door (whether it is docked or not).
  Cause:
  
  Mismatch in Status: The door is expected to be in a specific status (e.g., docked) for the activity being performed (e.g., loading/unloading), but the system finds that it is not.
  Incorrect Configuration: There may be configuration issues in the EWM settings related to door management.
  User Error: The user may have attempted to perform an operation on a door that is not currently in the correct state.
  System Synchronization Issues: There may be delays or issues in the system that cause the status of the door to not update correctly.
  
  Solution:
  
  Check Door Status: Verify the current status of the door in question. Ensure that it is indeed docked if you are trying to perform a loading/unloading activity.
  Update Door Status: If the door is not in the correct status, update it accordingly. This may involve docking the door if it is not already docked.
  Review Configuration: Check the configuration settings for door management in EWM to ensure they are set up correctly.
  Re-attempt the Activity: Once the door status is confirmed and corrected, re-attempt the activity that triggered the error.
  Consult Logs: If the issue persists, check the system logs for any additional error messages or warnings that could provide more context.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  EWM Documentation: Review the SAP EWM documentation for detailed information on door management and error handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM that can help you monitor and manage door activities.
  User Training: Ensure that users are trained on the correct procedures for managing door activities to minimize the occurrence of such errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.