How To Fix /SCWM/CCHECK265 - Check: is TU docked on door for active door activity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CCHECK -

• Message number: 265

• Message text: Check: is TU docked on door for active door activity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CCHECK265 - Check: is TU docked on door for active door activity ?

  The SAP error message /SCWM/CCHECK265 indicates that there is an issue with a Transportation Unit (TU) not being docked at a door when an active door activity is expected. This error typically arises in the context of warehouse management processes, particularly when dealing with loading and unloading activities in SAP Extended Warehouse Management (EWM).
  Cause:
  The error occurs when:
  
  A Transportation Unit (TU) is not physically docked at the designated door, but an operation (like loading or unloading) is being attempted.
  The system expects the TU to be at the door for the operation to proceed, but it is not.
  There may be a mismatch between the system's expected state and the actual state of the TU.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check TU Status: Verify the status of the Transportation Unit in the system. Ensure that it is indeed docked at the correct door.
  
  
  Docking Confirmation: If the TU is not docked, physically move it to the appropriate door and confirm the docking in the system.
  
  
  Update System Information: If the TU is docked but the system does not recognize it, you may need to refresh or update the system information. This could involve:
  
  Re-confirming the TU's docking status.
  Checking for any system updates or transactions that need to be completed.
  
  
  
  Review Door Activity: Ensure that the door activity you are trying to perform is valid and that the TU is supposed to be involved in that activity.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to your version of EWM, as there may be additional configuration or settings that need to be checked.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  SAP EWM Documentation: Review the official SAP EWM documentation for detailed information on Transportation Units and door activities.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that can help you monitor and manage Transportation Units and door activities.
  User Training: Ensure that warehouse staff are trained on the proper procedures for docking TUs and managing door activities to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.