How To Fix /SCTM/CUST013 - BOL number range intervals &1 and &2 might overlap (due to check digit)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/CUST -

• Message number: 013

• Message text: BOL number range intervals &1 and &2 might overlap (due to check digit)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/CUST013 - BOL number range intervals &1 and &2 might overlap (due to check digit) ?

  The SAP error message /SCTM/CUST013 indicates that there is an issue with the configuration of the Business Object Layer (BOL) number range intervals in the SAP system. Specifically, it suggests that the defined number range intervals for BOL numbers might overlap due to the check digit mechanism.
  Cause:
  
  Overlapping Number Ranges: The error occurs when two or more number range intervals are defined in such a way that they overlap. This can happen if the start and end values of the intervals are not set correctly.
  Check Digit Calculation: The check digit is a digit added to a number to help verify its validity. If the check digit is calculated based on the number range, it can lead to overlaps if the intervals are not properly defined.
  Configuration Errors: Incorrect configuration in the number range settings for the BOL can lead to this error.
  
  Solution:
  
  
  Review Number Range Intervals:
  
  Go to the transaction code SNRO (Number Range Objects) in SAP.
  Find the relevant number range object for BOL (usually /SCTM/BOL).
  Check the defined intervals to ensure that they do not overlap. Adjust the start and end values as necessary to eliminate any overlaps.
  
  
  
  Adjust Check Digit Settings:
  
  If the check digit is causing the overlap, consider reviewing the logic used for check digit calculation. Ensure that it aligns with the defined number ranges.
  
  
  
  Testing:
  
  After making changes, test the configuration by creating new BOL numbers to ensure that the error does not occur again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to number range management and BOL configuration for additional guidance.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after making adjustments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: To manage number ranges.
  SCTM: To access the Supply Chain Management (SCM) module where BOL is configured.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  
  
  Best Practices: Regularly review and maintain number range configurations to prevent overlaps and ensure smooth operation of the system.
  
  
  By following these steps, you should be able to resolve the error message /SCTM/CUST013 and ensure that your BOL number ranges are correctly configured.