How To Fix /SCTM/CUST011 - If you want to use check digits, define a BOL number range

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/CUST -

• Message number: 011

• Message text: If you want to use check digits, define a BOL number range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/CUST011 - If you want to use check digits, define a BOL number range ?

  The SAP error message /SCTM/CUST011 indicates that there is an issue related to the configuration of Bill of Lading (BOL) number ranges in the SAP system, specifically when check digits are being used. This error typically arises in the context of SAP Transportation Management (TM) or related modules where BOLs are utilized.
  Cause:
  The error occurs when the system is configured to use check digits for BOLs, but the necessary number range for BOLs has not been defined in the system. Check digits are often used to validate the integrity of the BOL number, and without a defined number range, the system cannot generate or validate BOL numbers correctly.
  Solution:
  To resolve this error, you need to define a number range for the BOLs in the SAP system. Here are the steps to do this:
  
  
  Access the Number Range Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Logistics Execution -> Shipping -> Basic Shipping Functions -> Bill of Lading -> Define Number Ranges for Bill of Lading.
  
  
  
  Define a Number Range:
  
  In the number range configuration screen, you can create a new number range or modify an existing one.
  Ensure that the number range is set up correctly, including the interval and the assignment to the relevant object (in this case, the Bill of Lading).
  
  
  
  Activate Check Digits (if necessary):
  
  If you want to use check digits, ensure that the configuration for check digits is also set up correctly in the system. This can usually be found in the same configuration area.
  
  
  
  Save and Test:
  
  After defining the number range, save your changes.
  Test the functionality by trying to create a BOL again to see if the error persists.
  
  
  
  Related Information:
  
  Check Digits: Check digits are additional digits added to a number to help verify its accuracy. They are calculated based on the preceding digits and can help prevent errors in data entry.
  Number Ranges: Number ranges in SAP are used to manage the assignment of unique identifiers to various objects (like documents, orders, etc.) within the system. Proper configuration is essential for the smooth operation of business processes.
  Authorization: Ensure that you have the necessary authorizations to make changes to the number range configuration in SAP.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP Basis or functional team for further assistance, as they may need to check for additional configuration settings or system issues.